Privacy Policy – The Resilience Training
This website is operated by: Katharina Eggers – The Resilience Training.
It is very important to us to handle the data of our website visitors confidentially and to protect it in the best possible way. For this reason, we make every effort to comply with the requirements of the GDPR.
In the following, we explain to you how we process your data on our website. To do this, we use language that is as clear and transparent as possible so that you can really understand what happens to your data.
Data protection applies to the processing of personal data. Personal data means all data with which you can be personally identified . This is, for example, the IP address of the device (PC, laptop, smartphone, etc.) in front of which you are currently sitting . Such data is processed when ‘something happens to it’. Here, for example, the IP is transmitted from the browser to our provider and automatically stored there. This is then a processing (according to Art. 4 No. 2 GDPR) of personal data (according to Art. 4 No. 1 GDPR).
These and other legal definitions can be found in Art. 4 GDPR.
The scope of data protection is regulated by law. In this case, these are the GDPR (General Data Protection Regulation) as a European regulation and the BDSG (Federal Data Protection Act) as a national law.
In addition, the TDDDG supplements the provisions of the GDPR as far as the use of cookies is concerned.
- The person responsible
The controller responsible for data processing on this website is within the meaning of the GDPR. This is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
You can reach the person responsible at :
Katharina Eggers – The Resilience Training
Ohmoor 15a
22455 Hamburg
Germany
info@theresiliencetraining.com
As we have already established, some data (e.g. IP address) is collected automatically. This data is mainly required for the technical provision of the website. If we also use personal data or collect other data, we will inform you of this at or ask for your consent.
You consciously provide us with other personal data at .
You can find detailed information on this at below.
The GDPR provides you with comprehensive rights. These include, for example, free information about the origin, recipient and purpose of your stored personal data. You can also request the correction, blocking or deletion of this data or complain to the responsible data protection supervisory authority. You can revoke your consent to at any time.
The details of these rights and how to exercise them can be found at in the last section of this Privacy Policy.
Data protection is more than just a chore for us! Personal data has great value and careful handling of this data should be a matter of course in our digitalized world. Furthermore, as a website visitor to , you should be able to decide for yourself what “happens” to your data, when and by whom. We therefore undertake to comply with all statutory provisions, collect only the data that is necessary for us and, of course, treat it confidentially.
The transfer and deletion of data are also important and sensitive issues. We would therefore like to briefly inform you in advance about our general approach to this.
Data will only be passed on on the basis of a legal basis and only if this is unavoidable. This may be the case in particular if it is a so-called Data Processor and a Data Processing Agreement has been concluded in accordance with Art. 28 GDPR.
We delete your data when the purpose and legal basis for processing no longer apply and the deletion does not conflict with any other legal obligations. Art. 17 GDPR also provides a ‘good’ overview of this.
For further information, please refer to this Privacy Policy at and contact if you have any specific questions.
This website is hosted externally. The personal data collected on this website is stored on the hoster’s servers. This includes the automatically collected and stored log files (see below for more details), as well as all other data provided by website visitors to .
External hosting is used for the purpose of secure, fast and reliable provision of our website and in this context serves to fulfill the contract with our potential and existing customers .
The legal basis for the processing is Art. 6 para. 1 lit. a, b and f GDPR, as well as § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information in the terminal device of the website visitor or user within the meaning of the TDDDG.
Our hoster only processes data that is necessary to fulfill its performance obligations and acts as our Data Processor, i.e. it is subject to our instructions. We have concluded a corresponding Data Processing Agreement with our hoster.
We use the following hoster:
SiteGround
SiteGround Spain S.L., Calle de Prim 19, , 28004 Madrid, Spain
https://de.siteground.com/privacy.htm
The processing of personal data always requires a legal basis. The GDPR provides the following possibilities in Art. 6 para. 1 sentence 1:
- The data subject has given their consent to the processing of their personal data for one or more specific purposes;
In the following sections, we will tell you the specific legal basis for the respective processing.
When you visit our website, we process your personal data.
We use SSL or TLS encryption to protect this data in the best possible way against unauthorized access by third parties. You can recognize this encrypted connection by the fact that a https:// or a lock symbol is displayed in the address bar of your browser.
Below you can find out what data is collected when you visit our website , for what purpose this is done and on what legal basis.
When you visit the website, information is automatically stored in so-called server log files. This is the following information:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is temporarily required in order to be able to display our website to you permanently and without any problems. In particular, this data is used for the following purposes:
- System security of the website
- System stability of the website
- Troubleshooting on the website
- Establishing a connection to the website
- Presentation of the website
Data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR and is based on our legitimate interest in the processing of this data, in particular our interest in the functionality of the website and its security.
Where possible, this data is stored in pseudonymized form and deleted once the respective purpose has been achieved.
If the server log files make it possible to identify the data subject, the data is stored for a maximum period of 14 days. An exception is made if a security-relevant event occurs. In this case, the server log files are stored until the security-relevant event has been resolved and finally clarified.
Otherwise, no merging with other data takes place.
This website uses so-called cookies. This is a data record, information that is stored in the browser of your end device and is related to our website.
The use of cookies can make it easier for visitors to navigate the website.
In our cookie consent tool at you will find all the information about the cookies that we use on our website (if applicable after your consent).
You can manage all cookies that are not technically necessary directly via our cookie consent tool at .
The setting of cookies can be prevented by adjusting the settings of your browser at .
Here you will find the corresponding links to frequently used browsers:
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectslug=Cookies+l%C3%B6schen&redirectlocale=en
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de
Microsoft Edge: https://support.microsoft.com/de-de/windows/l%C3%B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari: https://support.apple.com/de-de/guide/mdm/mdmf7d5714d4/web and https://support.apple.com/de-de/guide/safari/sfri11471/mac
Soweit If you use a different browser , we recommend that you enter the name of your browser and ‘Delete and manage cookies’ in a search engine and follow the official link to your browser.
Alternatively, you can also manage your cookie settings at www.aboutads.info/choices/
oder www.youronlinechoices.com.
However, we must point out to you that a comprehensive blocking/deletion of cookies can lead to impairments in the use of the website.
We use technically necessary cookies on this website to ensure that our website functions correctly and in accordance with the applicable laws. They help to make the website user-friendly. Some functions of our website cannot be displayed without the use of cookies.
The legal basis for this is Art. 6 para. 1 lit. b, c and/or f GDPR, depending on the individual case.
We also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyze the surfing behavior of the website visitor or to offer functions of the website that are not technically necessary.
The legal basis for this is your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Technically unnecessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool at .
- Data processing through user input
We offer the following (service) on our website: Consultations.
We collect the following data for this purpose:
Name
E-mail address
Phone number
The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR.
The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.
Website visitors to have the opportunity to post comments on our website.
For security reasons, we collect the IP address in order to prevent misuse and, if necessary, to be able to take criminal action, as well as the content of the comment and the (user) name provided for publication on our website.
We also process your email address to ensure that you are a genuine user and not an automated program (spam). In addition, the e-mail address may be used to contact you in case of queries or responses to your comment.
The data is processed with consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.
The data collected will be stored as long as the comment is publicly accessible on the website or as long as this is required for legal reasons. The data will then be deleted, unless statutory retention periods prevent this.
If you contact us by email at , we will process your email address and any other data contained in the email. This data is stored on the mail server and in some cases on the respective end devices. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.
We offer a contact form. This is used to contact our company.
In this form, we generally process your first name and surname, your telephone number, your e-mail address, a postal address and the content of the message. The data is stored on our web server and forwarded internally to the relevant e-mail addresses.
The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in responding to your request and in an uncomplicated way of contacting you. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
We delete this data no later than 3 months after receipt, unless it is required for a contractual relationship that has arisen.
We bind the contact form from
DIVI WordPress Theme & Plugin
Element Themes Inc, 977 West Napa Street #1002, Sonoma, CA 95476, USA
https://www.elegantthemes.com/policy/privacy/.
on our website.
Amelia
We use the CookieYes consent management tool to ensure that only those cookies are set on our website for which there is a legal basis. This service is offered by Mozilor Limited, 3 Warren Yard, Wolverton Mill, Milton Keynes, England, MK12 5NW, United Kingdom.
We use CookieYes to obtain the consent of the website visitor to the storage of certain cookies in his browser or the use of certain technologies and to document them in accordance with data protection regulations.
When this website is accessed, the consent given by the website visitor to or the revocation of consent is stored in the website visitor’s browser. gespeichert.
Hierzu wird eine Verbindung zu den Servern von CookieYes hergestellt.
The legal basis is Art. 6 para. 1 lit. c GDPR. CookieYes is used to obtain the legally required consent for the use of cookies.
Until the website visitor zur Löschung auffordert oder CookieYes selbst löscht oder der Zweck für die Speicherung der Daten entfällt, werden die erfassten Daten gespeichert. Hiervon
unberührt bleiben die zwingend gesetzlichen Aufbewahrungsfristen.
- Stripe cookies
https://stripe.com/de/cookie-settings
We use WordPress as a mailing service. This service is provided by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, United States of America.
This is the email marketing function of WordPress.
The processing is based either on consent in accordance with Art. 6 para. 1 lit. a GDPR, insofar as we use the mailing service to contact our leads. Consent can be revoked at any time.
When sending e-mails to initiate a specific contract or in an existing contractual relationship, the legal basis for the processing is Art. 6 para. 1 lit. b GDPR, as the services used serve the purpose of customer administration and the fulfillment of our contractual performance.
The data will be deleted at the end of the contract between us and WordPress.
Further details:
https://automattic.com/de/privacy/.
We use Google Analytics on this website. Google Analytics is a web analysis service. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies to recognize the user and thus to analyze the usage behavior. These cookies are only set with consent. Consent can be revoked at any time and managed in our cookie consent tool.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG.
The information collected here is generally transferred to and stored on a Google server in the United States. On July 10, 2023, the European Commission adopted an adequacy decision for the United States. Google LLC is certified under the EU-US Privacy Framework. However, as Google servers are located worldwide and data transfers to third countries (e.g., Singapore) cannot be ruled out, the standard contractual clauses (SCCs) of the European Commission apply.
The use of Google Analytics results in IP anonymization. The IP address of the respective user is shortened on servers within the member states of the EU (or the European Economic Area) in such a way that it is no longer possible to trace it back to a natural person. In addition, Google undertakes to provide appropriate data protection via the Google Ads data processing conditions and creates an evaluation of website use and website activity and provides the services associated with use. The Google Ads Data Processing Terms apply to companies that are subject to the EU General Data Protection Regulation (GDPR) of the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) or similar regulations.
An additional browser plugin can be used to prevent the information collected (such as the IP address) from being sent to Google and used by Google. The plugin and further information can be found at at https://tools.google.com/dlpage/gaoptout?hl=de.
Otherwise, the storage period depends on the type of data processed. Each customer can choose how long Google Analytics stores data before it is automatically deleted. The maximum lifespan of a Goggle Analytics cookie is two years.
Further information on the use of data by Google can also be found at under https://support.google.com/analytics/answer/6004245?hl=de. For all other queries, you can also contact directly at support-deutschland@google.com
wenden.
- Social media profiles
In addition to our website, our company is also present on social media platforms. Our goal is to showcase our company and provide opportunities for our customers to connect with us.
We also use the opportunity to place advertisements and job advertisements in social media.
In the following, we provide information about the data that we and the respective social network process when you visit and interact with our profile.
We operate a LinkedIn profile on https://www.linkedin.com/. This social network is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
When you visit our LinkedIn profile and interact with us, we process personal data. On the one hand, this includes the publicly available data on your profile. On the other hand, it also includes personal data contained in posts, comments, or direct messages sent to us. Through interactions such as liking or sharing, we can view the user profile with the public information.
The legal basis for this processing is Article 6(1)(f) GDPR. It is in our legitimate interest to provide relevant and interesting content and to enable the use and functionality of our LinkedIn profile.
Insofar as a request is connected with the fulfillment of a contract or is necessary for the implementation of pre-contractual measures, our processing is based on Article 6(1)(b) GDPR.
LinkedIn provides us with aggregated statistics and insights (called Page Insights) that tell us how people interact with our Company Page. Among other things, we receive information about the number of profiles that view, comment on or otherwise interact with our posts, as well as aggregated demographic and other information that helps us learn about the interaction with our page or LinkedIn profile. Pages Insights provided to us by LinkedIn consist of aggregated data, and LinkedIn does not provide us with any personally identifiable information about members in relation to Page Insights. We also have no way of linking Page Insights to individual members.
When placing ads, LinkedIn provides us with information about the types of people who see our ads and about the success of our ads. Personal data is only passed on to us if this person has consented to such processing. We also receive information from LinkedIn that allows us to understand which of our ads led to a purchase being made or an action being taken.
The purpose of processing this data is to analyze our reach and to adapt our content and advertisements to user interests. By evaluating this data, we can recognize how our content, our profile and our advertising are consumed. This enables us to create target group-specific content and place advertisements in order to better market our company and our services.
The processing is based on our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
When processing personal data in the course of the so-called Page Insights, the processing is carried out in joint responsibility with LinkedIn in accordance with Art. 26 para. 1 GDPR.
We have concluded a corresponding agreement with LinkedIn for this purpose, which can be viewed here (https://legal.linkedin.com/pages-joint-controller-addendum).
The contact details of LinkedIn are:
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
For LinkedIn, you can contact the data protection officer at using the following link:
https://www.linkedin.com/help/linkedin/ask/TSO-DPO.
In connection with your visit to our company profile, LinkedIn may also process additional personal data. In this case, the processing is carried out under the sole responsibility of LinkedIn and without our knowledge. You can find more information from LinkedIn on this at :
https://de.linkedin.com/legal/privacy-policy
We offer the functions of Polylang on our website. This service is provided by WP SYNTEX, 28 rue Jean Sebastien Bach, 38090 Villefontaine, France.
Polylang is a WP plugin that can translate posts, pages, media, tags, widgets and navigation menus.
The Polylang plugin does not send any personal data of the website visitor to WP SYNTEXT.
However, the Polylang plugin can set a cookie that remembers the language selected by the user when this user visits the website again. This cookie has a standard expiration time of 1 year.
Legal basis for the processing Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in being able to translate our website into different languages in order to be able to offer our website internationally.
Further information:
https://polylang.pro/privacy-policy/
- Audio and video conferencing
- Zoom
We use Zoom to communicate with customers . Zoom is an online conferencing tool. This service is offered by Zoom Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA.
When communicating with this tool via video or audio conferencing, personal data is processed by us and the provider of the tool. The data collected includes all information that you provide when using the tool. Metadata relating to the conference is also processed. Furthermore, technical information required for the function of online communication is processed. Furthermore, all files that are shared within the tool are stored on the tool provider’s servers.
Zoom can also set cookies. These cookies are only set with consent. Consent can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR.
Otherwise, the legal basis for the processing of data by Zoom is Art. 6 para. 1 lit. b GDPR. The communication is related to the performance of a contract or is necessary for the fulfillment of pre-contractual obligations. Furthermore, this tool is used to simplify communication with our company. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
This data is stored until the data subject requests to delete it, the consent for storage has been revoked or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory statutory provisions on retention periods remain unaffected.
The EU Commission’s Standard Contractual Clauses (SCC) apply to data transfers to the USA.
Further information:
https://zoom.us/de-de/privacy.html.
We use Stripe on this website. Stripe provides technology for the operation of online payment systems. This service is provided by Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland Attention.
For the purpose of payment processing, the payment data of the website visitor is processed by Stripe as soon as a contractual relationship is established via this website. The respective contractual and data protection provisions of Stripe apply to the respective transaction.
Stripe also uses cookies to collect data. These cookies are only set with your consent. Consent can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR.
Otherwise, the legal basis for processing by Stripe is Art. 6 para. 1 lit. b GDPR. The data is processed for the purpose of contractual obligations.
We also have a legitimate interest in the processing of this data within the meaning of Art. 6 para. 1 lit. f GDPR in order to ensure a fast and reliable payment process.
The data will be deleted as soon as it is no longer required for data processing.
Further details:
Finally, we would like to inform you in detail about your rights and tell you how you can be informed about changes to data protection requirements.
You can request information from as to whether your personal data is being processed. If this is the case, you can request further information on the type and manner of processing. A detailed list can be found in Art. 15 para. 1 lit. a to h GDPR.
This right includes the correction of incorrect data and the completion of incomplete personal data.
This so-called ‘right to be forgotten’ gives you the right, under certain conditions, to request the erasure of personal data by the controller. This is generally the case if the purpose of the data processing no longer applies, if consent has been withdrawn or the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17 para. 1 lit. a to f GDPR. This “right to be forgotten” also corresponds to the controller’s obligation under Art. 17 para. 2 GDPR to take reasonable steps to ensure that the data is generally erased.
This right is subject to the conditions set out in Art. 18 para. 1 lit. a to d.
This regulates the basic right to receive your own data in a commonly used form and to transfer it to another controller. However, this only applies to data processed on the basis of consent or a contract in accordance with Art. 20 (1) (a) and (b) and insofar as this is technically feasible.
You can generally object to processing your personal data. This applies in particular if your interest in objecting outweighs the legitimate interest of the controller in the processing and if the processing relates to direct marketing and/or profiling.
You have the right not to be subject to a decision based solely on automated processing (including profiling), which produces legal effects concerning you or similarly significantly affects you . However, this right is also restricted and supplemented by Art. 22 (2) and (4) GDPR.
The GDPR contains comprehensive rights to inform third parties about whether or how you have asserted rights under Art. 16, 17, 18 GDPR. However, this is only possible or feasible with reasonable effort.
We would like to take this opportunity to remind you of your right to withdraw your consent in accordance with Art. 7 (3) GDPR. However, this does not affect the lawfulness of the processing carried out up to that point.
We would also like to inform you of your rights under Sections 32 et seq. BDSG, which, however, are largely congruent with the rights just described.
You also have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of personal data relating to you infringes this Regulation.